virtual assistance

 > Are you so overwhelmed with the nitty-gritty of your business you have no time for the big picture stuff?

> Do you emerge from your inbox wondering where the morning went (and why there are still so many unread emails)?

> Do you have big dreams for your business but just can’t find the time to implement them?

No matter what your business needs, The Melbourne Freelancer has the skills, efficiency, and energy to get you and your business organised so you have more time to do what you love to do.

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My name is Tahlia, and I can help you.

Melbourne freelancer At The Melbourne Freelancer I’m your administrative right hand that will give you back the time you need to grow the business you love. With a crystal clear understanding that on any given day a small business owner has dozens of things to do, I will work with you to ensure those key tasks are completed on time, leaving you free to focus on the big picture tasks that you’re truly passionate about. I understand that your business is your baby and will only ever work in the best interests of you and your business – that means confidentiality and professionalism are assured. I have over 8 years’ administration experience including high-level personal assistant roles. I have over 15 years’ customer service experience, so I know the crucial role it plays in any business. And I know it’s not cool to admit this, but I geek out over great stationery, awesome storage solutions, and implementing super effective processes. If I can make your life easier and find great solutions for you, I’m happy! I know my way around all programs of the Microsoft Office suite, and I’m pretty handy with WordPress, Squarespace, InDesign, PicMonkey, Canva, Hootsuite, Buffer, Teachable, Active Campaign and Mailchimp.

i can help you with:

  • Website maintenance, including proofing and formatting blog posts
  • Social media scheduling and maintenance
  • Creating brand-consistent images for use in promotional material, ads, or social media
  • Writing
  • Research
  • Email and other correspondence management
  • Customer service
  • Scheduling and travel arrangements
  • Presentation preparation
  • Business administration, including preparing receipts and expense reports
  • General secretarial tasks, including data entry and transcripts
  • Database creation and maintenance

If there’s something you need that isn’t listed here, let’s chat and see if we can find a solution for you.

rates

for ongoing support:

I operate on a retainer system, which means you pre-purchase a package of hours each month on an ongoing basis. These packages are $39 (AUD) per hour and start at 10 hours per month. If you need more work done during a month, additional hours will be included on the next invoice. Hours are billed once per month and unused hours can be rolled over to the following month.

for ad hoc support:

If you don’t need ongoing support or you’re not sure how much time you’ll need, you can purchase blocks of time to be used as needed. These blocks are $45 per hour, with a minimum purchase of 1 hour. Ad hoc time must be used within 90 days of invoice date unless otherwise agreed. Urgent tasks or tasks requiring weekend work may include an additional fee.

Let’s get started!

If you’re ready to work together, please fill in this form. It’s a quick way for me to get a snapshot of your business and how I can help you. Once I get your responses, I’ll be in touch with a tailored solution. If you have questions please use the contact form below to get in touch — I’d love to hear from you!

kind words

Tahlia has been an incredible support for my business, The Connection Exchange. Her attention to detail, regular communication on updates and speed to action means that I can assign business tasks to her and know that it’ll get done quick and efficiently.  Tahlia is a joy to have as part of my virtual team.

When you’re a solopreneur and you need to focus on the revenue generating activities in your business, a Virtual Assistant and team member such as Tahlia makes all the difference.  Whether it’s event coordination, transcribing my vlogs into blog posts, connecting with suppliers to ensure they deliver what’s needed or proof-reading documents, Tahlia has delivered an exceptional service.  Using a system such as Asana also means that all of our communication stays in the one place and we can manage our communication in a focused way in one location making both of our jobs easy.  I couldn’t recommend Tahlia enough if you are looking for a VA to support you and your business.

Suzanne Chadwick

Owner, The Connection Exchange

As a blogger, social media is one of the most important components of my daily work. Tahlia did a fantastic job with the work that is too time-consuming for me, or the things that I simply don’t like doing! She went above and beyond my requests, providing additional information to help me improve my social media strategy.

Tahlia understands social media and how you can best use it for your business. She performs tasks in a timely manner and is an absolute pleasure to work with!

Bethany Dickey

Travel blogger, Progression of Happiness

With so much going on here at Base Broccoli I am relying more and more on our fantastic virtual assistant Tahlia. I can literally throw work at her, give her terrible instruction and direction, and yet she simply picks it up, sifts through it and never bothers me until the work is complete.

We would be lost without her so this is our shout-out for her. Rates are reasonable, work is exceptional and her attention to detail cannot be faulted.

Nikki

Owner, Bed & Broccoli

want to chat?

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