general

I don’t live in Melbourne, can we work together?

Yes! With phone, email and Skype at our fingertips, distance is no obstacle. If you’re in a different time zone we can easily find a mutually suitable time to chat.

Will you sign a confidentiality agreement?

Absolutely. I don’t believe it’s necessary because I will always respect the confidentiality of your business and clients, but I am more than happy to sign one if you wish.

What hours do you work?

Generally I’m at or near my desk from 9am to 5pm, Monday to Friday AEDT. We can also talk at other times by arrangement. Urgent work and/or weekend work will incur an additional fee.

What are your payment terms?

An invoice will be issued at the time we agree on the work to be done. Payment is requested within 5 days of receipt of invoice. Payment can be made via direct deposit or using PayPal.

How much do you charge?

Virtual assistance starts at $39 per hour, depending on your needs. Online course support packages start from $675. Copyediting is 1.5 cents per word. All prices are AUD.

virtual assistance

What is a virtual assistant?

A virtual assistant, in simplest terms, is an assistant that doesn’t work in your office. Also known as a VA, they can undertake a variety of tasks to assist you in running your business.

Why do I need a VA? I can already do everything myself.

Just because you can do it all yourself doesn’t mean you have to. If I can take some of those repetitive tasks off your hands, just think what you could do with an extra 5 hours in your business week. You could:

  • Take on new clients
  • Create a new product (and increase your passive income)
  • Take a course to upskill (and increase your earning potential)
  • Hit the beach!

Why do you use a retainer system?

It guarantees you a certain amount of my time each month, and it allows me to plan my time, ensuring that I am assisting each client as effectively as possible.

copyediting

What’s the difference between copyediting and proofreading?

Proofreading is basically checking the finished book for minor mistakes – typos, spacing errors, that kind of thing. Copyediting is more in depth and will consider style, tone, consistency, clarity, punctuation, and so on.

My service rolls both into one, because that’s just how I roll.

Why do you charge per word, not per hour?

Everyone’s writing is different and each piece will require a different level of editing. Charging per word allows you to know exactly how much you’re up for, cost-wise, from the outset.

Do you include fact-checking?

No. If you’ve included something I already know about and I think it doesn’t sound right, I’ll probably look it up to satisfy my own curiosity. But as a matter of course I will not be checking things that you’ve included and will assume they are correct.

If you require in-depth fact-checking let me know when we start and I can provide a quote for the additional service.

still have questions? let me know:

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